The real reason Centrelink is wasting your time

Centrelink is wasting Australia’s time. Monstrous amounts of it. Whole lifetimes are being chewed up by Centrelink’s outrageous slowness. These eight Centrelink changes could cost you family in 2017. It takes 43 million calls a year and people wait on the line for hours to get answered. The worst story I found was a woman who waited on hold for 15 hours. #1139