Brokers now account for over 40 per cent of all residential mortgages written, and this figure is growing. With a new level of professionalism under NCCP legislation, brokers have the opportunity to boost market share and deepen their overall client proposition. This award recognises the residential broker that best represents the industry across key factors, including but not limited to, loan volumes, loan book growth, compliance, submission quality and customer service as well as business processes, systems, stakeholder engagement and customer relationship abilities.
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