Regional brokers are often overlooked by their metro counterparts due to the higher value of properties accounting for larger overall loan volumes. However, there are many regional brokers whose productivity and customer service far outstrip that of some of their metro counterparts.
This award recognises the residential broker (in a regional location) that best represents the industry across key factors, including but not limited to, loan volumes, loan book growth, compliance, submission quality and customer service as well as business processes, systems, stakeholder engagement and customer relationship abilities.
This is an individual award that is open to a mortgage broker in a regional location (regional is classified as outside of a capital city). This is based on the period from 1 July 2014 – 30 June 2015.
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